Our Services

Safety First

Person Centered Approach



Support and a Fun Environment

NDIS Registered Service Provider – Victoria

Hi Five Community Services Pty Ltd. offers innovative, flexible support for differently abled people across Victoria. Contact us today for assistance with your daily activities and celebrate life as it was meant to be.

respite house

In-Home Supports and Community Access

Having someone you can trust to care for your needs can be tricky, and we absolutely understand this. At Hi Five, we ensure that our staff undergo a detailed screening process and that all checks are done before even employing them.

Our team is trained to contribute to improving your lifestyle. From assistance in daily living to community participation, we have you covered!

  • Domestic activities
  • House cleaning and gardening
  • Personal care
  • Going to appointments
  • Participating in community
  • Training in daily living, transportation, and shopping.
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Support Coordination

Understanding how your NDIS plan works and how to implement it is of utmost importance. After all, the NDIS plan of your choice is the gateway to accessing the support and services you need to live and enjoy your life to the fullest.

Support Coordination will help you understand and implement your NDIS plan. We can help you find the right service providers for your needs and coordinate your support, including mainstream, informal, community and funded support.

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Plan Management

Starting and managing an NDIS plan can be both stressful and confusing. We specialise in NDIS plan management. As my plan manager, we have made it our mission to offer individualised financial management in meaningful and transparent ways. We ensure that all the initial complexities and ongoing responsibilities of being an NDIS participant don’t hinder you from living your best life!



Sometimes, you only need time away from your daily routine to recharge. A change of scenery or environment helps take your mind off things and allows you to shift your focus to your hobbies or to have some well-deserved rest doing nothing while being cared for.

We have started a respite house and will offer medium- and short-term accommodation. Your respite stay can vary from one night to a few weeks. We also encourage your family to visit you at our respite accommodation. Our respite location is also close to public transport, shopping, medical facilities, and parks. We have continuous in-house staff support for our guests. Our staff members are friendly, caring and supportive to ensure your stay with us exceeds your expectations.


Enhance Your Quality of Life, Mobility, and Independence.

HFCS Physiotherapy programs help lay the foundations for optimum movement, control, recovery and confidence in your mobility and abilities—working one-on-one with registered physiotherapists from the comfort of your home during regular sessions.

  • To manage acute or chronic pain
  • Regain and improve strength and coordination
  • Educate and coordinate with your carers and support staff to help you with your daily rehabilitation.
  • Assist in advising on transfers to help you stay actively involved in your community and maintain social activities
  • Make recommendations on mobility aids and supportive equipment
  • Retrain you on walking and balance
  • Help you prevent falls
  • Optimise your comfort at home
  • And more!
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Customized Aged Care Services at Home

Getting older shouldn’t stop you from enjoying the lifestyle you want. Hi Five offers in-home Aged care services designed for you and your preferences.

  • Professionally trained team of caregivers.
  • 24/7 in-home Aged care support when you need.
  • Customized service tailored to your needs.

Professional Caregivers For You!

We allow you to make the right decisions, and our bilingual caregivers will offer you support in ways that will make you feel content and at ease, such as:

  • Culturally diverse team
  • Multilingual caregivers
  • Preference to choose caregivers

Psychosocial Recovery

A recovery coach can support you with your recovery. Recovery means being able to live a purposeful and meaningful life.

At Hi Five, our recovery coaches work on supporting you to be the best you can be through positive, hope-based recovery planning.

Key Points

  • Psychosocial recovery coaches were introduced to the NDIS in July 2020

  • Recovery coaches provide a more targeted coordination service for people with psychosocial disabilities, focusing on improving their health.

  • Coaches can help with many factors in your life, from connecting with friends and family to learning about self-advocacy.

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Coaching Program

We have designed great coaching programs for our participants. Our recovery coaches will take you through the right programs:

  • The recovery coaching program aims to help you become independent and gain confidence.

  • Assist you in getting the most out of your NDIS plan. 

  • Help you get your best through positive, hope-based recovery planning.

  • Assist with the coordination of NDIS support.

  • It will help to increase your capacity and strengths, such as decision-making power, resilience, and motivation. 

  • Connect you with main stream supports.